💡 Frequently Asked Questions
What is the minimum order quantity (MOQ) for your products?
Our minimum order quantity (MOQ) varies depending on the specific product model and customization requirements. Please reach out with your detailed specifications to get an accurate MOQ for your project.
Can you provide custom OEM/ODM services?
Yes, we offer comprehensive OEM and ODM services. We can customize dimensions, materials, colors, branding, and packaging based on your design specifications and requirements.
How do you guarantee the quality of your products?
We implement strict quality control standards at every stage of production. From raw material inspection to final packaging, our quality assurance team ensures all products meet international standards.
What is the typical lead time for production and delivery?
Standard production lead time is generally 15 to 30 days after order confirmation and deposit receipt. The exact shipping time depends on the final destination and chosen shipping method.
Do you provide samples before placing a bulk order?
Yes, we provide samples for quality evaluation. You can discuss the sample cost, shipping details, and lead time with our support team to arrange a delivery.
What payment methods do you accept for international orders?
We typically accept T/T (Telegraphic Transfer), L/C at sight, and other secure payment methods. Specific terms can be negotiated based on the order volume and cooperation history.