FAQ
What is the typical delivery lead time?
Our standard production lead time is generally 15 to 30 days after order confirmation and deposit receipt. The exact timeline depends on the order volume and customization details.
FAQ
Do you support custom OEM or ODM services?
Yes, we offer professional OEM and ODM services. We can customize the dimensions, specifications, colors, and branding according to your specific technical requirements and drawings.
FAQ
How do you guarantee product quality?
We maintain a strict quality control system with inspections at every production stage, from raw material verification to final packaging. All products undergo rigorous testing before shipment to ensure compliance with international standards.
FAQ
What shipping and payment terms do you accept?
We accept various shipping terms including FOB, CIF, EXW, and DDP. Payment is typically processed via T/T (Telegraphic Transfer), L/C, or other mutually agreed secure payment methods.
FAQ
Can I request a sample before placing a bulk order?
Yes, we provide sample items for quality evaluation. Depending on the product type, sample fees and shipping costs may apply, which can be negotiated or refunded upon placing a formal bulk order.
FAQ
How can we ensure the technical specifications meet our needs?
Our engineering team will review your technical drawings and requirements in detail before production. We provide technical data sheets and verification documents to ensure every parameter aligns with your application needs.